Global 1 shipping.
The moment your order leaves the warehouse, you will receive an email from us with the tracking details.
Neo: MatchX offers a two year manufacturers warranty on all hardware from date of purchase. This manufacturers warranty covers all hardware you purchase from this site with a guarantee it will work as intended at the time of purchase. This manufacturers warranty covers “normal usage” and is valid only for appropriate and proper use of the MatchX hardware. Any deliberate tampering, misuse or opening of the hardware will deem this warranty null and void.
Please note: we cannot be held responsible for items you purchased from our distributors. Please contact them for any questions regarding Return and Refund policy.
Damage caused by improper voltage
Please note that we will not accept returns on products damaged due to inappropriate power supply.
Returning defective products
For defective or damaged products, please contact us at email@example.com.
If you have any questions concerning our return policy, please contact us at: